Who we are
We are a local flower shop in Bangkok (Thailand), and website https://flowers-bangkok.com is the official marketplace of Farmsook with Pijitha Co,. Ltd for accepting orders online.
What personal data we collect and why we collect it
Personal data
We collect information about the name and surname of the customer, and contact email. This data is used to inform about the status of the order and delivery report.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Registration on the website is not mandatory to place an order in our store. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Personal data deleting
At your request, we are ready to delete all your personal data. Please contact our support team with info@flowers-bangkok.com email or through any contact channel for such a request and your data will be deleted within 48 hours.
Data Protection policy
To protect user data, we use an SSL certificate, which is a security protocol that encrypts all data between the web server and the web browser. The protocol uses symmetric and asymmetric encryption. This allows you to securely protect all the data that you enter on our website. All information is transmitted in encrypted form and is not stored on our server.
Our internal security protocols prevent the transmission of customer information when we use third party delivery services.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our payment gateway, Omise Thailand, so that we can accept your payments through this payment gateway.
Credit card policy
This Credit Card policy outlines Flowers-Bangkok practices with respect to information collected from users who access our website at https://flowers-bangkok.com/ wish to flower delivery with us, and submit their payments through Omise Thailand.
The personal data we collect
When you make a payment to us via Omise payment link, you will be asked to provide us certain details such as: full name, email, mobile number, other related information, and your credit card information. Your credit card information will be securely processed and protected by Omise Thailand (OPN Co., Ltd.). We do not collect your credit card information.